Terms & Condition

Welcome to Global Scans & Diagnostic Centre. By accessing our website (www.globalscans.in) or using our diagnostic services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or booking any service.

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. About Global Scans & Diagnostic Centre

Global Scans & Diagnostic Centre provides diagnostic healthcare services including:

Clinical Pathology Tests
MRI Scan
CT Scan
PET-CT Scan
Ultrasound (USG)
Digital X-Ray
CBCT
Mammography
Health Check-up Packages
Home Sample Collection
Preventive Health Screening

All services are subject to availability and medical requirements.

3. Appointments

Appointments can be booked through our website, phone, or by visiting our diagnostic centre.
Appointment timings are subject to availability.
Patients are requested to arrive on time for scheduled appointments.
Certain tests may require prior preparation such as fasting or medication restrictions. Please follow the instructions provided by our team.

4. Home Sample Collection

Home Sample Collection is available in selected service areas.

Patients are responsible for:

Providing the correct address and contact details.
Being available at the scheduled time.
Following any pre-test instructions provided.

Global Scans & Diagnostic Centre reserves the right to reschedule or decline home collection due to operational, medical, or safety reasons.

5. Medical Reports

Diagnostic reports are prepared based on the samples and clinical information provided.
Report delivery times may vary depending on the type of test.
Reports should always be interpreted by a qualified healthcare professional.
Global Scans & Diagnostic Centre is not responsible for treatment decisions made without proper medical consultation.

6. Payments

All charges must be paid according to the applicable pricing at the time of booking.
Prices may change without prior notice.
Online payments are processed through secure payment gateways.
Additional charges may apply for urgent or specialized investigations.

7. Cancellation & Refund Policy

Appointment cancellations should be made as early as possible.
Refund eligibility depends on the type of service booked.
Services already performed or samples already processed are generally non-refundable.
Approved refunds will be processed according to the applicable payment method and timelines.

8. Accuracy of Information

Patients must provide complete and accurate personal, medical, and contact information.

Global Scans & Diagnostic Centre is not responsible for delays or incorrect reports resulting from inaccurate or incomplete information provided by the patient.

9. Website Usage

Users agree not to:

Misuse the website.
Upload malicious software or harmful content.
Attempt unauthorized access to our systems.
Copy, reproduce, or distribute website content without written permission.
Use the website for unlawful purposes.

10. Intellectual Property

All website content, including text, graphics, logos, images, icons, designs, and other materials, is the property of Global Scans & Diagnostic Centre and is protected under applicable intellectual property laws.

Unauthorized use or reproduction is strictly prohibited.

11. Limitation of Liability

While we strive to provide accurate diagnostic services and maintain our website, Global Scans & Diagnostic Centre shall not be liable for:

Technical interruptions or website downtime.
Delays caused by circumstances beyond our control.
Indirect, incidental, or consequential damages arising from the use of our services or website.
Medical decisions taken without consultation from a qualified healthcare professional.

12. Privacy

Your personal and medical information is handled according to our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Global Scans & Diagnostic Centre is not responsible for the content, policies, or practices of external websites.

14. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

The latest version will always be available on our website.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts in Lucknow, Uttar Pradesh.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Global Scans & Diagnostic Centre

Address: 631/332, Gopal Tower, Faizabad Road, Kamta, Chinhat, Lucknow, Uttar Pradesh – 226028

Mobile: +91 78000 01563

Email: info@globalscans.in

Website: www.globalscans.in