At Global Scans & Diagnostic Centre, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us through our website and diagnostic services.

1. Information We Collect

We may collect the following information when you visit our website or use our services:

• Full Name
• Mobile Number
• Email Address
• Date of Birth
• Gender
• Address
• Medical History (when required)
• Doctor’s Prescription
• Diagnostic Test Details
• Appointment Information
• Payment Details (processed through secure payment gateways)
• IP Address and Browser Information

2. How We Use Your Information

Your information is collected to:

• Schedule appointments
• Process pathology and radiology tests
• Generate and deliver diagnostic reports
• Provide Home Sample Collection services
• Respond to your inquiries
• Improve our healthcare services
• Send appointment reminders and important updates
• Comply with legal and regulatory requirements

We only use your information for legitimate healthcare and operational purposes.

3. Medical Information

Your medical records and diagnostic reports are treated as confidential. They are accessible only to authorized healthcare professionals and staff involved in your diagnosis, treatment, or report generation.

4. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Although we strive to protect your information, no method of electronic transmission or internet storage is completely secure.

5. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

• Authorized healthcare professionals
• Diagnostic specialists
• Government authorities where required by law
• Payment service providers for transaction processing
• Technology partners assisting in secure website operations

All third parties are required to maintain the confidentiality of your information.

6. Cookies

Our website may use cookies to enhance user experience, analyze website traffic, and improve website performance. You can disable cookies through your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of external websites before sharing any personal information.

8. Home Sample Collection

If you request Home Sample Collection, our trained professionals may collect information necessary to complete the service, including your address, contact details, and preferred appointment time. This information is used solely to provide the requested healthcare service.

9. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Update your contact details
• Request deletion of information where legally permitted
• Withdraw consent for marketing communications

Medical records may be retained as required by applicable healthcare regulations.

10. Children’s Privacy

Our services may be used for children only with the consent of a parent or legal guardian. We do not knowingly collect personal information from minors without appropriate authorization.

11. Policy Updates

Global Scans & Diagnostic Centre reserves the right to modify this Privacy Policy at any time. Any updates will be published on this page with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Global Scans & Diagnostic Centre

• Email: info@globalscans.in
• Phone: 7800001563
• Address: 631/332, Gopal Tower Faizabad Road, Kamta, Chinhat, Lucknow, Uttar Pradesh 226028
• Website: www.globalscans.in